Business Development Executive

Role:

 

In the role of Business Development Executive, your main task would be to act as the key contact towards our customers regarding the coordination of new product launches and sales orders fulfilment.

 

Duties will include but not limited to:

  • Being the primary point of contact for the customers assigned to you

  • Coordinate the new product launches activities according to the Project Road Map

  • Coordinate monthly Rolling Forecast with customers.

  • Secures customers order fulfilment: Order management, design administration,

  • Liaising with Business Development, R&D, Quality, Planning, Logistics, Manufacturing to secure smooth order handling and on-time delivery

  • Acknowledging and resolving customer complaints.

  • Providing feedback on the efficiency of the customer service process.

  • Ensure customer satisfaction and provide professional customer support.

  • Handle all administrative duties for the organization and scheduling of meeting with customers

  • Maintain customers records

  • Provide administrative assistance to management team members as required

 

Requirements:

 

  • A minimum of bachelor’s degree in relevant disciplines

  • Studied or lived or worked in North America or Europe and fluent in English

  • Minimum 3 years of experience in Supply Chain

  • Experience in customer fronting, including regular face to face customer service.

  • Good in customer service, customer handling and customer communication

  • A high level of communication skills is required

  • Knowledge in SAP is an advantage

  • Ability to coordinate among different teams internally to ensure orders are fulfilled.

 

Candidate Profile:

 

  • Ambitious, driven and able to deliver results with a high pace. 

  • Structured as a person; planning with a long- and short-term perspective comes naturally to you. 

  • Service minded and become motivated by finding solutions that help our customers in the best way

  • Work proactively but with a certain flexibility to anticipate changes that can modify established plans and act accordingly.

  • Accountable, genuine team player and excellent in communication

 

If you believe you meet the requirements and want to be part of our dynamic team please send us your CV and Cover Letter to careers@deneast.com with the position you are applying for in the subject.

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